JANUARY 2017
Surveypal is investing in Canada to comply with Canadian data privacy laws
SAN FRANCISCO, CA – January 3, 2017 – Surveypal Inc. announces the launch of its secure, enterprise survey platform in Canada, designed for Canadian Government and Enterprise users. The platform is compliant with Canada’s Privacy Act and the Personal Information Protection and Electronic Documents Act (PIPEDA).
Canadian survey hosting
Surveypal’s servers are physically located in Canada which guarantees that data collected with Surveypal by private and public sector commercial organizations meets the requirements of Canadian privacy laws in being stored safely within Canadian borders.
“Surveypal was invaluable in providing a ‘100% Canada’ survey software. They listened to our requirements and quickly responded with a solution that meets our needs”
Todd Pugh
Executive Director, CivicInfo BC
Online experience surveys
Under PIPEDA, sensitive or Personally Identifiable Information (PII) is explicitly protected by law. Surveypal set up servers in Canada with the intention to address the data privacy solution that many Canadian organizations seek when running customer experience management (CEM) surveys.
“Surveypal helps us better understand our customer experience. The ability to see all survey results in Zendesk analytics and reporting is vital to us”
Ricky Rubio
Business Intelligence Manager, Jive Networks
The server infrastructure is available to all Canadian Surveypal customers immediately.
About the Surveypal CX platform
Surveypal provides a customer experience platform designed to seamlessly integrate into any CRM system and enable organizations to engage their customers in conversations across different touchpoints in their journey. More than 10,000 customer experience experts around the world trust Surveypal to drive their initiatives. Founded in 2007 and headquartered in San Francisco, Surveypal has operations in North & South America, Europe, and Asia.
Learn more at surveypal.fi.