Surveypal as a reporting channel for whistleblowing – The EU Whistleblowing Directive
In April 2018, the European Union introduced a proposal for a directive aimed at establishing protective mechanisms for employees prepared…
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In April 2018, the European Union introduced a proposal for a directive aimed at establishing protective mechanisms for employees prepared...
Customer insight and data-driven leadership at the heart of Ambientia
Ambientia is a business design and technology specialist with over 200 employees in Finland and Estonia. Ambientia combines business, data, research, design, and technology in…
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Bridging the gap between operational and customer experience data
The disparity between the experience a business delivers versus the experience its customers expect is commonly referred to as the…
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Success story: How LähiTapiola is standing out with its customer experience
LähiTapiola, one of the biggest insurance companies in Finland, is committed to offering a comprehensive and proactive service by focusing…
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The importance of online meeting feedback surveys
Over the last few months, the coronavirus pandemic has shifted the way we work and millions of people around the…
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Validate open-ended input in your survey questions with RegEx
Ever considered how helpful it would be to predefine the format in which your survey respondents reply to an open-ended…
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A guide to experience management
Take a moment and think how much of your time you spend interacting with companies – whether working for them…
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Adhering to your GDPR responsibilities for surveys
GDPR (General Data Protection Regulation) officially came into force May 25th, 2018 and redefined how organizations deal with data integrity….
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Measuring the remote employee experience during the Covid-19 pandemic
Now more than ever, remote work is in the spotlight. As the global health crisis redefines the way organizations operate,…
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