Accessing Real-time Feedback Data Straight from Zendesk – DealDash
DealDash is an online auction website serving more than 12 million registered shoppers and providing an exciting destination to discover…
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DealDash is an online auction website serving more than 12 million registered shoppers and providing an exciting destination to discover...
From running a marathon to leading a tech company – Surveypal’s new CEO was determined to join the right firm
Surveypal’s CEO Tom Toivonen was looking for new challenges in a company with a great product and a competent staff….
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Mother’s Day special: 4 reasons why your mom is better at customer experience than you
Mother’s Day is approaching and, right about now, your mom is most likely in your thoughts. She is a wonderful…
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How to enhance incident management with a survey integration
Let me see if I can paint you a picture. It’s Friday morning. Coffee in hand you walk into the…
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The road to CEM is paved with integrations – Zendesk integration
The way you handle your customers can make or break your business. Simple, right? Consistently deliver exceptional customer experience, sit…
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How to make your feedback data work harder with a CRM survey integration
Customer relationship management (CRM) software is hyped for good reason. It enables organizations to build successful relationships with current and…
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E-Commerce pricing strategies: Improve conversions in the age of the Customer Experience
E-commerce businesses are now trying to achieve success at a time when customers hold all the power in their hands….
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4 tips to get you started with employee engagement
Employee engagement is more relevant than ever. The effort you put in keeping your employees engaged and satisfied with their…
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How to become your customers’ Valentine
Valentine’s Day is here. We are all, more or less, familiar with the drill. Search for a romantic card. Purchase…
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