
What is the employee Net Promoter Score® and why it matters
If you are invested in customer experience you are by now familiar with the Net Promoter Score (NPS) and the benefits of…
Read moreIf you are invested in customer experience you are by now familiar with the Net Promoter Score (NPS) and the benefits of…
Read moreIt’s been a year of challenges and opportunities but one this is certain, Suveypal has had a very exciting 2016….
Read moreJANUARY 2017 Surveypal is investing in Canada to comply with Canadian data privacy laws SAN FRANCISCO, CA – January 3,…
Read moreChristmas is right around the corner. The general merriment and enthusiasm are very hard to miss and kids around the…
Read moreUndeniably, exceptional customer experience correlates with growth. The previous statement is very important for start-ups because it allows for customer-driven scalability. Most…
Read moreSurveys are a valuable tool that generates actionable insights for any business. That is, if utilized correctly. It doesn’t take…
Read moreI was reminded of the importance of the customer experience while I was watching this video of Steve Jobs at…
Read moreWhy is everybody so obsessed with the Net Promoter® Score? Well, mainly because the NPS is a great indicator for…
Read moreA rigid attitude might just be the antithesis of great customer service. Proving that they’re a company that knows how…
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