Category: Blog

Tips, customer cases, and deep thoughts – a direct line to our flow of consciousness, from the Earth’s crust to your screen

Why is everybody so obsessed with the Net Promoter® Score? Well, mainly because the NPS is a great indicator for…

A rigid attitude might just be the antithesis of great customer service. Proving that they’re a company that knows how…

Customer feedback surveys are a useful tool which allows organizations to gather valuable insights from their customers. Feedback is crucial…

It’s pretty safe to assume you’re doing your best to make every experience customers have with your business as pleasant…