On Demand Webinar

Why a 100% CSAT score does not always lead to growth

Using Zendesk? Best practices to help boost your customer service leadership

Successful feedback is more than just measuring customer satisfaction.

Discover how to turn customer experience measurement into practical leadership steps that you can manage in your dashboard reports.

In this webinar you will learn how to:

  • drive reaction strategies to boost your service quality
  • empower your agents to perform better
  • build loyalty with your customers


Jussi Toivonen

Jussi Toivonen
Partner Success Manager