Salesforce survey integrations | Powered by Surveypal

Customer feedback surveys for all your Salesforce products

Surveypal’s Salesforce integration is designed to meet the needs of different departments in your organization and enhance the customer experience regardless of the Salesforce product you use. Capture the customer’s voice in every touch point and connect Surveypal to one or multiple Salesforce Cloud business solutions:

Salesforce Sales Cloud

Integrate feedback surveys into your Salesforce CRM and let feedback drive business growth and retention.

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Salesforce Service Cloud

Measure customer experience metrics in your support environment, boost the experience in every interaction, and turn your customers into advocates.

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Salesforce Marketing Cloud

Customize marketing communications based on feedback data and create deep relationships with your clients.

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Introduce real-time feedback insights in Salesforce

Our two-way survey integration with Salesforce empowers you to automatically send surveys based on customer activity and see responses in Salesforce, in real-time.

Three examples of branded customer surveys

Your brand comes to life in your Salesforce surveys

Create branded surveys, ask the questions you want to ask, increase completion rates and get more reliable data.

Icons representing email, chat, and text communication

Choose the appropriate communication medium

Surveypal provides you with the flexibility to deploy your Salesforce surveys via email, chat, or text to connect with your customers in their terms.

Put your customer feedback to work

Act on critical feedback without delays. Access data reports in Salesforce or Surveypal, keep watch on the customer journey and trace Lead, Contact, or Account Level CSAT, CES, and NPS.