Customer feedback surveys for all your Salesforce products
Surveypal’s Salesforce integration is designed to meet the needs of different departments in your organization and enhance the customer experience regardless of the Salesforce product you use. Capture the customer’s voice in every touch point and connect Surveypal to one or multiple Salesforce Cloud business solutions:
Salesforce Sales Cloud
Integrate feedback surveys into your Salesforce CRM and let feedback drive business growth and retention.
Salesforce Service Cloud
Measure customer experience metrics in your support environment, boost the experience in every interaction, and turn your customers into advocates.
Salesforce Marketing Cloud
Customize marketing communications based on feedback data and create deep relationships with your clients.

Introduce real-time feedback insights in Salesforce
Our two-way survey integration with Salesforce empowers you to automatically send surveys based on customer activity and see responses in Salesforce, in real-time.

Your brand comes to life in your Salesforce surveys
Create branded surveys, ask the questions you want to ask, increase completion rates and get more reliable data.

Choose the appropriate communication medium
Surveypal provides you with the flexibility to deploy your Salesforce surveys via email, chat, or text to connect with your customers in their terms.

Put your customer feedback to work
Act on critical feedback without delays. Access data reports in Salesforce or Surveypal, keep watch on the customer journey and trace Lead, Contact, or Account Level CSAT, CES, and NPS.
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